Delivery Information
At Louise & Rose, we know how exciting it is to receive your order. That’s why we make every delivery smooth, reliable, and handled with care from start to finish.
Standard UK Delivery
- Free on all orders within the UK
- Dispatched the next working day if ordered before midnight
-
Delivered within 3–5 working days via Royal Mail
All UK deliveries are fulfilled by Royal Mail or other carriers using a tracked service. Once your order has been dispatched, you’ll receive a tracking number in your dispatch confirmation email to follow your parcel’s journey.
During Sale Periods
During busy sale periods, delivery times may extend up to 6–10 working days due to high order volumes. Our team works around the clock to ensure every parcel leaves as quickly as possible.
Track Your Order
You can track your parcel anytime using our Track Your Order page.
If you need help tracking your order, please contact us at customerservice@louiseandrose.co.uk.
Need Help?
Our friendly customer service team is here to help with any questions or delivery concerns.
Reach us directly at customerservice@louiseandrose.co.uk.
Important Notice
We always aim for timely delivery, but please note that unforeseen circumstances such as severe weather conditions or Royal Mail delays may occasionally affect delivery times.
Louise & Rose is not responsible for:
- Delays caused by Royal Mail or other carriers
- Incorrect or undeliverable shipping addresses
- Parcels returned to us due to address errors
- Lost, damaged, or misdelivered parcels marked as “delivered” by the carrier
We truly appreciate your trust in Louise & Rose and thank you for shopping with us.